Written by Chelsea Greczi, Coordinator, Care & Discharge Planning

We are inviting our patients, clients, residents and health care providers to make time for conversations about what matters most to the people who are receiving care.

“What Matters to You?” Day started in Norway in 2014, with the simple goal of encouraging meaningful conversations between patients, caregivers, and families, and their health care providers.

The BC Patient Safety and Quality Council has brought the idea to British Columbia and is inviting health authorities and others to put the patient voice at the center of care, by focusing on what matters to them. When a health care provider starts a conversation by asking what really matters to the person they are caring for, it helps them to build trust, develop empathy, and understand their patients. Ultimately, it improves the quality of care they provide.

On June 6th, 2017 along with our colleagues across the province, Fraser Health is celebrating “What Matters to You?” Day. On that day (and beyond), we are inviting our patients, clients, residents and health care providers to make time for conversations about what matters most to the people who are receiving care.

Be a What Matters to You? Day Champion

We are looking for “What Matters to You?” Day Champions for each health service area. Champions can be leaders, clinical staff, support staff, patient advisors, volunteers or anyone who is a great representative for a day that celebrates patient/provider dialogue and patient and family centered care. A champion will act as a link to this provincial initiative and key support for "What Matters to You?" Day for Fraser Health. There will be contests, prizes and many opportunities to showcase what patient and family centered care looks like in your health service area. If you would like to be a What Matters to You Day Champion, please submit your name to Jennifer Mills at Jennifer.Mills2@fraserhealth.ca by Friday, April 7th, 2017.

Learn more

Visit BC Patient Safety and Quality Council website.

For questions about What Matters to You Day in Fraser Health, contact: Chelsea Greczi Chelsea.greczi@fraserhealth.ca


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