Finger on touchphone using Automated Shift Callout
Written by Ashley Schatroph, Quality Improvement Coordinator, Staffing Services

Employees will soon have the option to receive shift offers by text, email or via interactive voice call.

We are deploying the Automated Shift Callout (ASC) solution starting in April 2017.

“We are thrilled to be launching ASC at Fraser Health," said Nisha Esmail, Director of Workforce Optimization and Staffing Services. "Our employees are ready for the flexibility that comes with choosing to receive shift offers by text, email or via interactive voice call. Ultimately, having the right employee in the right place at the right time improves our ability to offer excellent patient care, which makes this solution a win-win for Fraser Health and for our dedicated team members.”

Fraser Health is the third BC health authority to deploy the Vocantas ASC solution. Island Health and Interior Health announced their successful deployments of ASC in 2016. And two additional BC health authorities are planning to add ASC to their staffing solution this year.

For more information and updates on our rollout, please find additional resources on FH Pulse.


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