Above and Beyond Nominate
Written by Catherine Oversby, Coordinator, People Recognition, People Services

Want to write a nomination for an Above and Beyond Award but don’t know where to start? Follow our simple step-by-step guide. It’s easier than you think.

We work with wonderful people. Every day, our colleagues go above and beyond their daily duties to enhance the care and services we provide. Help them get the recognition they deserve. Nominate them for an Above and Beyond Award today. Mark your calendar! The nomination deadline is March 31.

Here’s a mock case study to show you how:

Langley Memorial Hospital Maternity RN Preet Bhatia has been impressed by her colleague Mina Farzan’s new initiative to boost the unit’s breastfeeding success. She developed a breastfeeding checklist to support new mothers and trained staff to use it. After a year Mina produced a peer-reviewed report that showed the innovation had led to a 23 percent increase in infant weight gain and a 31 percent increase in mothers’ breastfeeding confidence. Mina had also collaborated with the department manager and Nurse Educator to assist in training 32 nurses. She shared her knowledge outside her unit, which led to two other sites adopting the tool – all on top of her daily duties.

Preet decided to submit an Above and Beyond Awards nomination. Here’s what she did:

Steps one to three: Preet read a recap of what to do to prepare before starting to write her nomination.

Step four: Now, Preet was ready. She accessed the Above and Beyond nomination form saved in a Word document to organize her notes so she could cut and paste her nomination into the online nomination form. She copied all the data she had compiled to date: the nominee’s name, job description and the name and email contact of her manager, plus the award category.

Step five: Preet tackled the first question on the form: Please describe how the individual or team successfully achieved their goals, by providing specific details and significant and measurable results. What did the individual or team achieve that should be recognized? Remembering to give specific, measurable examples, Preet wrote:

Mina Farzan has worked as an RN on Surrey Memorial Hospital’s Maternity Unit for five years. She is an exemplary nurse, very caring with a gentle bedside manner; returning mothers ask for her by name. In 2016, Mina launched a new project to improve breastfeeding outcomes. Rates had stalled at 82 percent and infant weight gain was slightly below average. So Mina conducted a research review, and then created a checklist tool based on best practices to help nurses teach and support mothers. She shared her knowledge with her department manager and nurse educator to assist sharing her findings and in training  department employees – 32 nurses – in the method. All of this was in addition to her daily nursing duties. The results were impressive: After a year, Mina produced a peer-reviewed report that showed a 23 percent increase in infant weight gain and a 31 percent increase in mothers’ breastfeeding confidence: exclusive breastfeeding rates hit 91 percent. Mina also gave presentations to other units that had led to two other sites adopting the tool.

Step six: Another day, Preet answered the second question: Explain how the individual or team’s achievement, contribution and behaviour links back to the awards criteria and the category you chose.” Preet knew she had to prove how Mina fit the criteria for the Innovator Award category she had selected: displaying creativity, intellectual curiosity and resourcefulness, benefitting Fraser Health by improving practice or conserving resources, and leading the way on research and innovation in best practices through an evidence-based approach. She wrote:

Mina embodies the spirit of a true innovator. She saw an opportunity to improve our patient outcomes and took it upon herself to conduct research and devise a way to enhance our practices to deliver better patient-centred care. Her intellectual curiosity led her to research how our maternity nurses could better support breastfeeding. Her creativity led her to come up with a checklist tool to improve breastfeeding rates. She displayed in exceptional collaborative partnerships by working with her manager and nurse educator. She benefitted Fraser Health by sharing her knowledge to other employees to use the tool, resulting in a 23 percent increase in infant weight gain, a 31 percent increase in mothers’ breastfeeding confidence, and an increase in exclusive breastfeeding rates from 82 to 91 percent. This project was evidence-based, incorporating her review of the latest research, and also evidence-generating: Mina curated the project data and successfully submitted a paper to a peer-reviewed journal. All of this work was completed with limited resources, demonstrating Mina’s resourcefulness, and has been spread to other units, demonstrating her innovative leadership and results-driven mindset.

Next time: How to complete and submit an award-winning nomination.

Need tips? Read our guide How to Submit a Winning Nomination, review a sample nomination for an individual or team, or refer to our FAQ and Rules and Guidelines. Want inspiration? Watch or read stories of 2016 recipients.

For more information, visit fraserhealth.ca/aboveandbeyond or contact Catherine Oversby at Catherine.Oversby@fraserhealth.ca or (604) 517-8632.

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