Fraser Health Diversity Services has released a new online module Communicating with Diverse Populations.
Diversity Competence Online Module 3 will provide you with an introduction to the basics of diversity- competent communication in the health care setting.
This education will cover:
- Why cross-cultural communication is important for health outcomes and quality of care
- The barriers to cross-cultural communication, such as power dynamics, cultural differences and health literacy
- Basic frameworks for how to overcome barriers in cross-cultural communication
- More advanced approaches that are effective and appropriate for understanding the patient’s/client’s/resident’s beliefs about illness and health
These can inform the development of a suitable care plan. Sign up here on CCRS.