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Written by Communications and Public Affairs

This week's high fives go to our amazing people at Burnaby Hospital and Eagle Ridge Hospital.

Leave a comment below or email feedback@fraserhealth.ca.

We would like to say thank you to Burnaby Hospital for a very positive experience that we had on May 2 through to May 5. We arrived in Emergency about 10:15 a.m. May 2 and from the moment we registered with the receptionist up until being discharged on May 5 my husband had nothing but excellent, prompt care and attention from all the amazing staff that we encountered. Every single person was cheerful, kind, empathetic and efficient. We were impressed with the speed at which everything was done, including triage, being assigned a nurse, a bed, visit from the doctor, blood work, ECG, X-ray CT scan and diagnosis. The diagnosis resulted in having to be admitted and he was assigned a bed on the 4th floor the next day. This was of course a stressful time but it was made so much easier by the care and attention he received from a dedicated group of people. He is on his way to a full recovery. Well done Burnaby Hospital and a big thank you to all.

Just wanted to say how great the staff was today, May 8, at Eagle Ridge Hospital. I had a minor day surgery and was treated amazing the whole time by every single member of the staff I had contact with. This is my fifth visit to the hospital and every time has been the same. I appreciate the time it takes to read this email and even more the care I received while at the hospital every visit. Thank you for having such caring personnel working.

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