Finger on touchphone using Automated Shift Callout
Written by Ashley Schatroph, Quality Improvement Coordinator, Staffing Services

Acute units at Jim Pattison Outpatient, Surrey Memorial Hospital and its satellites that are scheduled in Environment for Scheduling Personnel will go live on May 15, 2017 at 5:30 a.m.

We are half way through completion of rolling out Automated Shift Callout (ASC) across Fraser Health. 

Next up, acute units at Jim Pattison Outpatient Care and Surgery Centre, Surrey Memorial Hospital and all Surrey Memorial Hospital satellite sites that are scheduled in ESP will go live with ASC on Tuesday, May 23, 2017 at 5:30 a.m.

There will be onsite support at Jim Pattison Outpatient Care and Surgery Centre and Surrey Memorial Hospital on Tuesday May 23, 2017. If you need assistance setting up your portal, or responding to a shift offer, come by and say hi! You can also contact ASCme@fraserhealth.ca with any questions.

What can you do to prepare?

Check out our Automated Shift Callout page on FH Pulse to view our complete go-live schedules and instructional videos, or read through our ASC employee reference guide and FAQs. You will also need to make sure that you log into your Employee Portal and set up your contact preferences.

To access the Employee Portal from work:

  • Open the Fraser Health intranet and click on myFHinfo. Log in using your network username and password.
  • Once logged in, click Request my Information and then select Automated Shift Callout Employee Portal. Log in using your network username and password.

To access the Employee Portal from home:

  • Navigate to go.fraserhealth.ca through Internet Explorer and click on myFHinfo icon (on the right hand side of the screen).
  • Please note: If you are prompted for an RSA token or VPN, you’re logging into the incorrect area. Look to the right hand side of go.fraserhealth.ca main page and you will see the myFHinfo icon.
  • Once logged in, click Request my Information and then select Automated Shift Callout Employee Portal. Log in using your network username and password.

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