Young woman's hands holding a red heart. Love and health care concept
Written by Megan White, Senior Communications Consultant, Communications and Public Affairs

Get to know a few of our long-time volunteers and find out what fuels their passion for health care.

Each of our volunteers has a unique story and reason for getting involved in health care. Get to know a few of our long-time volunteers and find out what keeps them motivated.

Hilde-inset.jpgHilde Klassen recently celebrated 15 years of service at Langley Memorial Hospital.

"I always joke that I planned to volunteer for one year – but I’m still here!

I have a nursing background and worked in the Operating Room at Royal Columbian [Hospital] for many years, so I just love being at the hospital.  I feel at home.

You just never know the impacts your actions may have on people. One time, while volunteering at the hospital, a patient came up to tell me how her son – despite being a grown-up now – always talks about the volunteer who helped cheer him up when he was a child patient in the Emergency Room. Turns out, that volunteer was me! Hearing things like that is what makes this role so rewarding.

Volunteering is wonderful. I get the satisfaction of giving back while meeting nice people – plus I think it keeps me young!" 

- Hilde Klassen

Joy inset.jpgJoy Markey’s smiling face is one of the first things patients see when they come through the main entrance of Delta Hospital.

"I spent the bulk of my career as a scrub nurse at Ottawa General, so being in a hospital setting is very comforting for me.

I’ve been volunteering at the Information Desk in Delta Hospital for about 5 years now. I help train the new volunteers and greet patients and visitors. Whether I’m helping someone get to their appointment or guiding visitors to their loved ones, this role allows me to help others – and that’s what I enjoy most.

Connecting with people is important to me and volunteering has been a great way to do that. I always look forward to my shifts.

If someone were to tell me they were thinking about volunteering, I would say, do it! It feels really good to pay it forward and do something worthwhile."

- Joy Markey 


Each day, our volunteers offer all kinds of support to our patients, families and staff. Thanks to people like Hilde and Joy, we are able to create better experiences for the people we serve.

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