Special Needs Transport (SN Transport, also known as Hospital Transfers) move patient on stretcher
Written by Lachlan Morrison, Manager, Patient Transportation, BISS

Special Needs Transport moves 250 patients in the Lower Mainland each day. Learn how to decide when to use BC Ambulance or Special Needs Transport.

Special Needs Transport (SN Transport, also known as Hospital Transfers) provides non-urgent inter-facility transfers for medically stable patients. SN Transport’s staff are First Aid and CPR Certified and can move patients requiring either a stretcher or a wheelchair from their bed in the hospital to a bed at their destination (pillow to pillow). They can accommodate an escort if required, and are able to wait for the patient during medical appointment to ensure a timely return to their original facility if requested.

Determining appropriate type of transfer

In order to help select the best option for transferring patients, an algorithm has been created which will aid in determining if a patient needs an ambulance for their transfer, or if it is safe to send them with SN Transport.

There is also an algorithm to help select the most appropriate method of transferring a patient home after discharge, be it with SN Transport, family, friends or even a taxi. View the discharge algorithm.

For detailed information on SN Transport’s services, brochures for patients and their families, and instructions on when to use them and how to book a transfer, visit the Patient Transportation page on Pulse.

Who moves your patients? 

You decide, but when family and friends or taxis aren’t an option, SN Transport is an effective and caring alternative.

For more information contact: Lachlan Morrision, Contract Manager, Patient Transportation, Business Initiatives and Support Services at lachlan.morrison@vch.ca


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