Above and Beyond collage
Written by Cat Oversby, Lead, Recognition, People Services

The 2018 Above and Beyond Awards honoured individuals and teams at a special celebration on September 26. Learn about the winners and their accomplishments.

Our colleagues go above and beyond to enhance the care and services we provide, every day. On September 26, 2018, nine colleagues and teams in five awards categories were honoured with Above and Beyond Awards at a very special ceremony.

The Above and Beyond Awards are designed to recognize Fraser Health employees, teams, physicians and volunteers who go beyond the call of duty to achieve extraordinary results in everything from patient care to health care innovation.

“Each day, I am inspired by the amazing work that happens here at Fraser Health,” said Michael Marchbank, Fraser Health president and chief executive officer. “The Above and Beyond Awards are a great opportunity to acknowledge and celebrate some of our extraordinary colleagues and the outstanding work they do.”  

Meet this year’s recipients:

Fraser Health Hero Awards

  • Finderson Alves, volunteer, Royal Columbian Hospital, started volunteering after becoming a renal dialysis patient 20 years ago. Today, he volunteers in the hospital’s renal unit, spiritual care and therapeutic touch programs. He is well-known for the positive impact he has on patients and staff alike.
  • Susan Krautter, Home Health team lead, Mission Community Health Centre, was a key player in bringing the medication management and assessment pathway to Mission – a model that’s made it easier for home care clients to manage medications.

Innovator Awards

  • Medicine Unit staff from 5 South and 5 North, Royal Columbian Hospital, worked together in a fun, new way to tackle not-so-new health care challenges. Outcomes included the launch of structured interprofessional rounds, the rollout of a new delirium protocol, and new processes to self-audit on important quality targets.
  • As part of the South Asian Health Institute’s Sehat program, the team has worked closely with gurdwaras, temples, schools and businesses to design new ways to help Fraser Health’s South Asian population eat healthier meals and reduce their risk of developing chronic diseases.

Best Collaboration Awards

Service Delivery Excellence Awards

  • Tracey Kirkness, administrative assistant, Chilliwack General Hospital, has spent 27 years delivering consistent quality service to fellow employees and patients. She goes out of her way to make things as easy as possible on staff so they can focus on providing the best care to their patients.
  • Karen Chapman, Emergency Room nurse, Abbotsford Regional Hospital, takes the time to mentor new team members and has a knack for identifying issues and developing strategies to address them, resulting in lasting positive change. 

Lifetime Achievement Award

  • Recently retired clinical nurse specialist Lynne Palmer, Surrey Memorial Hospital, demonstrated an unending drive to improve the birth experiences and outcomes for women and infants during the course of her career. She leaves a lasting legacy of modern, responsive and innovative maternity care at Fraser Health.

During the next few weeks, we will be celebrating these recipients on our social media channels. You can join in the celebration by sharing their stories on social media using the hashtag #ABAwards. You can also view and share some of the event photos from this year’s ceremony on Twitter @Fraserhealth, with the hashtag #ABAwards, and on Instagram. And share your kudos in the comments below.

Thank you again to everyone who nominated inspiring candidates from across Fraser Health, and to the nine award recipients for their dedication and commitment to making Fraser Health the best in health care.


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